Archive for the ‘Rider Stories’ category

Subway line back in action as Toronto weathers transit chaos

November 19, 2009

Julianna Cummins and Matthew Coutts

Click to enlarge

TORONTO – Full service resumed Wednesday night on Toronto’s main subway line, following an afternoon of rush-hour traffic akin to chaos Wednesday that forced over a quarter-million people to wonder how they were going to get home.

The key stretch of the Yonge subway line was shut down after a construction mishap at a roadway bridge over the north-south route. A “third-party contractor” apparently dislodged a piece of concrete as he cut a trench to lay a cable, and transit operators feared it would plummet to the tracks.


A real bus shelter looks like this:

November 15, 2009

Dear TransLink

To start, here’s a drawing of one that does it’s job, since we know you have never seen one since you let the advertising company dictate what kind of shelters we get. Please take a customer POV and build real bus shelters that protect from rain and wind. This is the type of shelter we should get for all the billions we give you.

bus shelter

bus shelter2

Call to consider fare-hike impact on ferry users overdue

November 12, 2009

By Jack Knox, Times Colonist

Forget for a moment whether David Hahn makes a million bucks or gets paid in day-old Triple-O burgers.

Regardless of whether he and other B.C. Ferries brass are overpaid, their collective compensation packages barely dent the corporation’s $750-million annual operating budget.

No, the most intriguing part in the provincial comptroller general’s report this week was the bit that says the impact on ferry users should be considered when fares are set.

Which is what Islanders groaning under the weight of a series of hefty fare increases have been arguing for six years. Too bad that’s like saying “I told you so” to the engineers who swore the Titanic was unsinkable. Nice to be right. Sucks to be drowning.


Ottawans have transit on the brain: survey

November 10, 2009

Ottawa Business Journal

brain1Seventy-five per cent of those in Ottawa say transportation issues such as traffic and public transportation are the biggest facing the city, according to a new Angus Reid survey released Tuesday.

That was the highest percentage among large cities within the survey, commissioned by IBM, that polled more than 2,000 Canadians across the country on important issues facing cities such as public services, livability, economic development and education.


Vancouver transit not up 2010 requirements

November 10, 2009

By Greg Heakes (AFP)

While many Vancouverites say they are heading out of town during the Games to escape the crowds those that hope to take in the action are being asked to leave their cars at home and join the visitors on public transit.

The only venue that will have public parking is the University of British Columbia ice hockey rink, the site of some of the preliminary hockey games.

Organizers say they have added extra public buses, but it remains to be seen how Vancouver’s tiny rapid transit trains (SkyTrain) and its often disfunctional public bus system will handle Olympic-size crowds.



– New Canada Line already outdated

October 23, 2009

ED. The continued incompetence of TransLink management is well documented in this must-read Letter to the Editor.

Richmond News
Letter to the Editor

Dear Editor,

Does anyone else out there feel like I do?

Congratulations TransLink! You have designed a system that is already outdated. The new Canada Line is crammed to the doors during rush hour and there is virtually no room for expansion. What are you going to do in five years when the population of Richmond has grown 20 per cent?

Go green? What a joke. I’m thinking about going back to my car. At 60 years old, I’m getting very tired of paying $100 a month to be crammed in, having to stand, and being pushed and shoved for 30 minutes.


– Can’t imagine daily bus rush

October 22, 2009

Peace Arch News

Letter to the Editor

I have not noticed any further comments on the new transportation arrangements to Vancouver.

Yesterday, I went “into town” to one of the art shops I patronize.

Previously, it took me 40-50 minutes to arrive at my destination. This time, the bus left White Rock Centre close to 5 p.m., with me arriving at the Broadway store at 6:40 – almost in tears.

A blooming disaster, if anyone would’ve asked me!

The Canada Line was standing room only – all the way – unable to find a comfortable spot where I felt secure. The 99 B-line was packed full, a young woman graciously ceded her seat to me. Great speed and dexterity used to “debus.”

The return trip was only one hour, but would not have been for my luck and age, as I was one of only four passengers that got on that bus – another 20 were left behind.

Three more minutes is nothing, you say. It adds up.

Standing squished next to driver, I dared ask if it is always this busy at this time. No, it is like this all day long, since the 98 B-line was taken out, he replied, just as gently.

Then, I was swept up to the Canada Line in mad rush. This time I, like most other rude people, walked on before all “detrained” and grab myself one of just a few seats available at that instant.

I do not understand why or how commuters accept this situation; can’t imagine this on a daily basis.

Alicia M.B. Ballard, White Rock