– TransLink has NO rider data collection

ED. TransLink management’s incompetence is astounding

from Stephen Rees blog

Michael Shiffer – VP Planning Translink – gave a presentation recently, as Mr Rees reports:

Mr Shiffer talked about gathering rider data, which in Chicago includes the fare collection system, in order to understand the patterns [of transit use]. One slide had a long list of the types of data collected in Chicago: it is probably significant that he was silent about the grave deficit in data collection at Translink.

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